MANUFACTURING

CASE STUDY

Industry: Rubber
Location: Missouri
Year: 2015 - Present

PROJECT RESULTS

20% annual revenue growth with 50% reduction in average workload for the owners while improving product quality and increasing margins.

SITUATION

A family-owned manufacturer of rubber and plastic products since 1994, known to its customers for their production quality and knowledge, struggling to maintain their standard of excellence as they grow.

CHALLENGES

  • Work instructions and previous run data were kept on paper and difficult to access
  • Data insights and measurements were missing or time-consuming to produce
  • Job scheduling conflicts were preventing on-time deliveries
  • Staff was experiencing overlapping tasks and unclear goals and deliverables
  • The four software programs for ordering, vendor interaction, receiving and shipping, usage, and production were not integrated

SOLUTIONS

  • Implemented JobBOSS with custom built modules
  • Built a cloud-based web application to generate estimates and quotes tied into real-time data. Customized their ERP system by building a process SPC job quality control system that captures current data and displays historic data.
  • Automated quoting production directly into instantly-generated editable Word documents and PDFs
  • Created a drag-and-drop scheduling tool that helped visualize the shop schedule live based on actual production speeds
  • Calculated supplies and raw material requirements dynamically based on scheduled work to provide insights to the shop floor
  • Implemented Search Engine and Social Media Marketing

SCRAP RATE WAS DECREASED BY 7% TO <1%

a savings of $57K per year, 2% of revenue or 11% of materials

NON-CONFORMANCE RATE WAS REDUCED BY 82%

resulting in higher confidence of quality for customers

QUOTE TURNOVER TIME WAS LOWERED BY 70%

by completely eliminating non-quote related work such as formatting, text editing, and retyping

LABOR EFFICIENCY INCREASED BY 7%

INCREASED SITE TRAFFIC AND BUSINESS EXPOSURE

PROVIDED 2X ROI FOR AD SPEND

TRAFFIC RESULTED IN AN ADDITIONAL 20 NEW LEADS PER MONTH